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Consulting Well


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Mind is flat

Mind is flat

Fascinating podcast from Second City Works (Kelly Leonard) and Nicholas Chater, a behavioural scientist, author of the book The Mind is Flat. Nicholas doesn’t…

Cindy Tonkin August 18, 2018
Culture codes

Culture codes

I really loved the Culture Code, Dan Coyles’s recent book. In this podcast he summarises the important ideas around creating psychological safety which he…

Cindy Tonkin August 18, 2018
Writing

Writing

If you spend more than half of your day processing emails from customers, you’re basically a professional writer (yes, think about it!). How much would it…

Cindy Tonkin August 18, 2018
Humanising the workplace

Humanising the workplace

How do we make the workplace more human? It’s not always announced in the workplace that “this is an ethical moment” This podcast from Kelly Leonard…

Cindy Tonkin August 18, 2018
Learning-Credibility Tension

Learning-Credibility Tension

New client? You’re facing learning-credibility tension. You need to juggle the need to know more about the context with the all-important need to look credible.…

Cindy Tonkin August 18, 2018
Leaders come in early as a coach, not late as a judge

Leaders come in early as a coach, not late as a judge

The most effective leaders set review dates not just due dates. This allows them to come in early as a coach, not late as a judge. It gives the person doing the…

Cindy Tonkin July 21, 2018
Link it to purpose and people will do more

Link it to purpose and people will do more

This research from Adam Grant on fundraising shows how much more effective it can be to link people’s work to a the people they’re doing it for. Not…

Cindy Tonkin July 18, 2018
Recruiting

Recruiting

Recruiting? Looking for a job? If you’re looking for a job Here are some interesting links if you’re looking: top 22 questions for candidates top 6 questions for…

Cindy Tonkin July 15, 2018
They're not idiots, they're just not you

They're not idiots, they're just not you

I’m a fan of using type tools to give teams insight into what often seem like startling facts to them: that behaviours and preferences are kind of predictable…

Cindy Tonkin July 11, 2018
Better questions: get them to tell you what they don't want to

Better questions: get them to tell you what they don't want to

Here’s a great way to get people to tell you what they don’t want to. Adam Grant’s reference-checking questions for recruitment give them forced…

Cindy Tonkin July 11, 2018