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Training Testimonials

Cindy Tonkin runs soft skills training for smart people. These are anonymous quotes from training feedback at the end of some of her in-house training sessions.

I absolutely loved your course, it was so beneficial to me. I have had an epiphany and now think completely differently about presenting and even talking to people.

Yesterday I had to present my work to the company, and as nervous as I was beforehand, it went SO much better than expected! Several people even commented that they had no idea I was nervous! Thanks again so much. 


I had to do a presentation at the Marketing Strategy meet in front of the GM and his whole team, and I did it! I enjoyed the whole experience, had loads of questions from the audience and felt totally engaged with them. I even got told at the end of the day that I was probably the best presenter!


Most valuable thing about this training was the framework and tools to manage context and lead people to inspire exceptional performance

K, Senior Manager Strategy and Innovation, Luxury Goods Retailer

I liked the pace. The interactiveness, The examples, the stories.

I liked the fact that we didn’t just focus on theory, but that we discussed individual needs / issues

I absolutely loved this training session – Cindy is not only a great trainer during the session, but she is excellent at improvising and making the session relevant

The presenter Cindy was very good in conveying the messages along with appropriate jokes. She was also captivating. The session was excellent; can also be enhanced if it was longer!

I liked Cindy’s presentation style, very flexible to met the individual group needs.

people were honest and sharing

Cindy is an excellent facilitator – Thank you for being so engaging.


This has been the most interactive course ever undertaken. This engagement meant the course was entertaining and did not feel like it was dragging on.

Refocused some of my current behaviour to provide better leadership of my team!

Cindy is a born presenter and great fun. Thanks for investing in your leaders. 

Kath Tida

Very engaging. Cindy is a fabulous presenter

Peter K. Leadership Program Attendee

Cindy was engaging and connected with all attendees

Matt, Public Sector Director Leadership Program

Presenter was entertaining and engaged the group well

Rob C, Leadership Workshop attendee

Held the classes’ attention for the full day

Rob C, Leadership Workshop attendee

Very engaging trainer!

Alice S, Ludic Workshop

Great facilitator kept everyone engaged 

Alice S, Ludic Workshop

Excellent examples

Sharon A

Great technique, engagement use of activities, excellent knowledge and examples

Karen A

Cindy was a great presenter and trainer

Kerrie B

Cindy was very engaging being both informative and fun

Peter H

The subject matter was presented with lots of energy and talent

Peter D

Presenter held attention well. This was a challenge given amount of content and mixture of learning styles

Very clear, funny, gave great examples and felt comfortable to participate the session

Cindy was very engaging and had a light hearted approach which kept people interested and involved

Presenter was great and engaging- good real life examples

Put an insightful perspective on theories that made you think more

Most valuable thing about this training was the framework and tools to manage context and lead people to inspire exceptional performance

K, Senior Manager Strategy and Innovation, Luxury Goods Retailer

Gives me multiple perspectives of leadership

M, Brand General ManagerLuxury Goods Retailer

Very relevant. She is wonderful, L, Customer Service Manager Luxury Goods Retailer

Being able to relate the lessons learned with real and actual feedback from the pre-work. It made the learning quite actionable and specific.

Head of Insights, Luxury Goods Retailer

Makes me see leadership from different perspectives. Realized that we are not alone in this journey.

Leadership is indeed a never-ending learning process. Thank you for giving me this opportunity!

E, Boutique Manager, Luxury Goods Retailer

Tools applicable immediately. Plenty of reflection. Implementable.

Financial Controller,Luxury Goods Retailer

Great pace mixed with theory, exercises, group, individual work and physical exercises along with open sharing with the program community enables me to re-discover my strengths,

R, Principal Store Manager Luxury Goods Retailer

Great to find other people’s views of myself and how different it is from mine. I will take this learning to improve on my weakness and  maximise my strengths.

Head of Merchandising Luxury Goods Retailer

Emphasis on bringing concepts to work life

R, Principal Store Manager Luxury Goods Retailer

Clarifying and illuminating-it gives a lot of perspective on my leadership style… insights on how I can show some vulnerability during my interaction with my team.

Regional Marketing Director, Luxury Goods Retailer

This one of the best training sessions I have attended for quite some time so there are no suggestions for improvement. However I would suggest that Cindy be employed to run all of the other modules

Cindy was great and I’ve learnt a lot. I also learnt that I really enjoy it!


Cindy is a wonderful teacher with a wealth of knowledge, I would be thrilled to be taught by her again.

Cindy was fantastic at getting us in the right frame of mind . All the warming up and games that were done were conducive for the task. Week two I had a tough day at work and wasn’t feeling much like it, but after warming up, and laughing, I was ready to go.


Cindy was an amazing instructor, she over delivered the content with love and support. She gave the class this beautiful vibe, And I for sure learnt a lot from her and from the curriculum.


The facilitators was engaging and ensured that all members of the group participated in activities. It must be quite difficult to keep participants focused on the session in a virtual environment but Cindy’s personality and structure of the session helped to keep us on course.

All facilitators were excellent, engaging, funny and also knowledgeable.

She had an excellent voice! Cindy was very engaging and did an excellent job.

Cindy was amazing. Pleasant, professional, knowledgeable.

… Both facilitators were very engaging and willing to share their experiences and listen and support participants comments. The lead facilitator, Cindy, was very vibrant and made it easy to stay focused with her energetic style and personality.

The facilitator was great and encouraged all of us to participate.

I didn’t want it to end, would of been happy to stay for hours.

A… Both facilitators were very engaging and willing to share their experiences and listen That exercise you made us do where we switched statuses changed my life! I notice myself being so much more cool and collected whenever I’m mindful of it, its flipped my entire view of myself. Olia B