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Smarter change

Productivity. Reliability. Relationship.

Productivity Consultants to the Public Sector

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Aragon Gray is a boutique management consultancy, drawing on the more than 30 years of experience of its principal.

Since 1993 Aragon Gray has undertaken more than 200 consultancy projects in the public and private sectors. While specialising in productivity and process improvement, we have a substantial portfolio of coaching, IT, PMO, risk, training, quality and strategy projects.

Since 2006 Aragon Gray has specialised in public sector productivity improvement. We are on the NSW Government approved suppliers list.

The company is based in Newtown in Sydney Australia.

Principal: Cindy Tonkin

Cindy Tonkin has been a consultant since 1986 when she began working with Andersen Consulting (now Accenture). After stints in major productivity consultancies, she started Aragon Gray in 1992 and has had continuous work in productivity, process, strategy and executive advisory since then.

Cindy has more than 30 years experience helping businesses improve. She is a well-known speaker, author, trainer and executive coach. Her qualifications are not just in the hard process of how and where to improve, but also in the softer skills of how to change make more human, and how to get it to stick. She manages Aragon Gray’s business improvement jobs, overseeing all information gathering and analysis, and developing all inferences and change recommendations.

She has published more than 10 books on aspects of consulting (two published by Allen & Unwin) including The Australian Consultants’ Guide. She has a first class B.A Honours degree from the University of Sydney and a Masters from the University of Paris VIII. You can read testimonials from her clients here. Visit her Linked in Author Page here and buy her books here.

What our clients say

Aragon Gray Pty Ltd is an approved supplier to the NSW Government. As part of that process, we have to regularly ask clients to review our work. Here, anonymised, is what some of our clients said recently.

We worked with Ms Cindy Tonkin of Aragon Gray for a strategic planning session, with a view to understanding lessons learned and build an action plan to improve our team’s performance into the future. Cindy surveyed/talked to my team beforehand to understand our challenges, designed a workshop, facilitated the workshop and did a comprehensive debrief. She kept me up-to-date during the planning/prep phase, seeking my input on her proposed ideas. The workshop itself was very successful. Cindy facilitated it well. She is endearing, personable, disarming, exuberant and very well organised. She delivered on everything I asked of her and I would use her services again should the need arise.

And here’s another:

Aragon Gray were engaged to conduct a review of the [process] and the opportunities to remove obsolete and redundant tasks across the process. The consultant met with the agency to garner the scope of works, the strategic direction sought, and then worked across the nominated stakeholders to map the process and identify enhancements through technology and administrative solutions. Aragon Gray were professional across the process, met the brief, provided a thorough report and achieved completion within the timelines required.