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Smarter change

Consulting skills


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Test Environment

Test Environment

The Curse of Knowledge suggests that when we know something we assume everyone knows...

Cindy Tonkin December 6, 2023
Quit

Quit

Annie Duke is familiar to me as the poker-play turned academic and author of...

Cindy Tonkin November 6, 2023
Storytelling for Bold Change

Storytelling for Bold Change

Recently read this article in Harvard Business Review about storytelling and change. Here are...

Cindy Tonkin November 3, 2023
Writing procedures people use

Writing procedures people use

Fred is one of those "lucky" consultants who makes sustainable workplace change.  Part of...

Automation Agency Concierge October 13, 2023
How minds change - a primer

How minds change - a primer

I've been working through the podcast You are Not So Smart by David McRaney....

Cindy Tonkin October 10, 2023
Optics, impact, execution

Optics, impact, execution

Mis-aligned context is responsible for a lot of miscommunication. Shreyas Doshi coming from tech...

Cindy Tonkin September 21, 2023
My week in podcasts

My week in podcasts

Fabulous bureaucracy hacking - Marina Nitze has so many smart clever ways to circumvent...

Cindy Tonkin September 14, 2023
Appreciating people

Appreciating people

I've been running a Basecamp Leadership workshop for the human enterprise for a while...

Cindy Tonkin September 4, 2023
Does training have an impact?

Does training have an impact?

Great model (the Kirkpatrick model) which leads me to ask this question. Does training...

Cindy Tonkin August 31, 2023
Change Management Models

Change Management Models

Here's an invaluable set of models to explain change.

Cindy Tonkin August 31, 2023