![Notes](https://consultantsconsultant.com.au/wp-content/uploads/2021/07/data-vladimir-mokry-G-4wX5tZNuE-unsplash-scaled.jpg)
Notes
One of the fundamentals for consulting is great listening, followed closely by the ability...
![Better Emails](https://consultantsconsultant.com.au/wp-content/uploads/2019/07/data-cytonn-photography-l3MMvRYdPhc-unsplash02.jpg)
Better Emails
If you spend the greater part of your day writing and reading emails, consider...
![Persuasive rhetoric from way back](https://consultantsconsultant.com.au/wp-content/uploads/2019/05/rawpixel-665389-unsplash-scaled.jpg)
Persuasive rhetoric from way back
Three elements of a persuasive speech and how to use them. From Aristotle, logic,...
![Writing better](https://consultantsconsultant.com.au/wp-content/uploads/2014/02/guy-with-diary-and-pen-thinking-scaled-2280x2280.jpg)
Writing better
If you spend more than half of your day processing emails from customers, you’re...
![Why you should take notes by hand](https://consultantsconsultant.com.au/wp-content/uploads/2018/06/data-helloquence-51716-unsplash-scaled.jpg)
Why you should take notes by hand
Old-fashioned note taking makes information easier to retrieve in your head. Pencil and paper...
![Asking questions: Getting context](https://consultantsconsultant.com.au/wp-content/uploads/2018/04/john-towner-126924data-10.jpg)
Asking questions: Getting context
Since all meaning is contextual then asking questions is one of the best ways...
![Magic with difficult people](https://consultantsconsultant.com.au/wp-content/uploads/2018/04/clem-onojeghuo-151803data-05-scaled.jpg)
Magic with difficult people
If you've ever received an email or a call from a cranky person, then...
![You already know this. That's why it will be useful](https://consultantsconsultant.com.au/wp-content/uploads/2018/04/clem-onojeghuo-151803data-05-scaled.jpg)
You already know this. That's why it will be useful
You already know about pacing and leading. It's the fundamental building block for getting...
![Love means never having to say you’re sorry](https://consultantsconsultant.com.au/wp-content/uploads/2018/04/caroline-methot-57621data-03-scaled.jpg)
Love means never having to say you’re sorry
"Management apologises for any inconvenience caused" doesn’t resonate as personally as "I’m so sorry"....
![Possessives and apostrophes mostly](https://consultantsconsultant.com.au/wp-content/uploads/2018/04/clem-onojeghuo-151803data-05-scaled.jpg)
Possessives and apostrophes mostly
This gem came to me via Facebook. You would be surprised how much grammar...