Scroll to top
Get faster, smarter, nicer data science consultants

writing


Tag

Writing better

Writing better

If you spend more than half of your day processing emails from customers, you're basically a professional writer (yes, think about it!). There are two big reasons…

Cindy Tonkin August 18, 2018
Why you should take notes by hand

Why you should take notes by hand

Old-fashioned note taking makes information easier to retrieve in your head. Pencil and paper notes are a better synthesised set of ideas than typed notes. Here's…

Cindy Tonkin July 5, 2018
Asking questions: Getting context

Asking questions: Getting context

Since all meaning is contextual then asking questions is one of the best ways to get to what your clients really want. Or what they really need and don't know they…

Cindy Tonkin June 10, 2018
Magic with difficult people

Magic with difficult people

If you've ever received an email or a call from a cranky person, then you could use this. People are difficult because they feel misunderstood. When you pace…

Cindy Tonkin January 1, 2017
You already know this. That's why it will be useful

You already know this. That's why it will be useful

You already know about pacing and leading. It's the fundamental building block for getting people to do as you ask, trust you and be on your side. You've encountered…

Cindy Tonkin January 1, 2017
Love means never having to say you’re sorry

Love means never having to say you’re sorry

"Management apologises for any inconvenience caused" doesn’t resonate as personally as "I’m so sorry". Click here to find out more on the art of apologis…

Cindy Tonkin January 1, 2017
Possessives and apostrophes mostly

Possessives and apostrophes mostly

This gem came to me via Facebook. You would be surprised how much grammar and spelling reflect your education, your ambition and your aspirations. Writing…

Cindy Tonkin January 1, 2017
Commonly misused words

Commonly misused words

Due to the imminent departure of an eminent official, we'll be delaying our afternoon tea. Which of these words have you misused lately (and vow never to do …

Cindy Tonkin January 1, 2017
38  common spelling and grammar errors

38 common spelling and grammar errors

Check out Mental Floss' common spelling and grammar errors. I like this video because: 1. It's humorous 2. It's true 3. There's a great wall of things behind…

Cindy Tonkin January 1, 2017
Filler words we, like, don't need

Filler words we, like, don't need

We all, um, like, use basically unnecessary words. Here are some that, well, you know, you might like to err um focus on.  

Cindy Tonkin January 1, 2017