Process and Productivity – General
American Society for Quality – training in Six Sigma and quality
12Manage.com – summaries of every management concept you can think of
BPM.Com – Business Process Management software news
BPR articles – Business Process Reengineering approach
Business Process Modeling Notation – common notation for IT-based process modelling
Public Sector News
Public Sector Organisations
Institute of Public Administration Australia
Public Sector Research and Reform
National Center for Public Performance – Rutgers University
Public Performance Measurement and Reporting Network – registration required