This podcast from Adam Grant who is interviewing the long-time head of IBM is lovely.
Around 6 minutes in she talks about the importance of outlining what will not change when introducing change (see sameness / difference metaprogram in this excerpt from my book Consulting Mastery)
And then the third thing is know what must change and what must endure. Most people are really in a hurry to change everything, and I don’t mean endure means you don’t modernize it, but I’ve made big mistakes when I didn’t think about what should endure, and I didn’t work on how work got done versus what work got done. People like, “Oh, I built this, I made this, I did this.”
Ginni Rometty
Also she calls for a role of Chief Collaboration Officer:
call for a Chief Collaboration Officer role in companies because we looked at all these organizations that only succeed if people are able to become more than the sum of their parts, and seeing how many organizations were less than the sum of their parts. And the question was, who’s managing the relationships, the communication, the silo-busting between people? And the answer is no one.
Ginni Rometty
