Understanding what a client is really asking
When you deal with clients – either selling a job or managing a project...
Convince clients to buy and buy in
So, now you’re waiting for the client to decide. Sometimes, waiting for the decision...
Make Faster Decisions
Why do some clients take so long to make decisions? You’ve noticed it. Some...
Building rapport – or getting on with the client
Building rapport is basically about getting on with the client. It’s one of the...
Detail People - love 'em!
Detail people: They can drive you crazy, or you can love them. Here’s how...
Helping clients adjust to change
Brendan’s assignment is to get a factory working again after they slimmed down staff....
Sell ideas hypnotically
When you sell ideas with hypnotic language, you have a greater chance of success....
Giving feedback people hear
Giving feedback so people hear it is not as obvious as it sounds. Andrew's...
Managing performance: Five tips and some leads
Managing Performance can be tricky. Here are five tips and some leads on how...
Manage difficult clients: reverse psychology
Manage your difficult clients more easily.If you've ever put 'don't hesitate to call' at...