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Writing procedures that last

Writing procedures that last

Notes from a recent job where I was updating Standard Operating Procedures for a...

Cindy Tonkin March 26, 2025
Types of Change Management

Types of Change Management

Ongoing quest to find out what people mean by Change Management has unearthed this...

Cindy Tonkin March 25, 2025
Changing thoughts

Changing thoughts

I've been accumulating little tips and tricks about how I make change happen in...

Cindy Tonkin March 24, 2025
Models for changing minds

Models for changing minds

Ultimately organisational change is what I've been doing my entire professional life. Initially as...

Cindy Tonkin March 24, 2025
Metaprograms

Metaprograms

You know what, there are always 2 types of people. Which type are you?...

Cindy Tonkin March 24, 2025
Changing Minds - defining change management

Changing Minds - defining change management

So, Change Management. I've been working in getting people to adapt to and adopt...

Cindy Tonkin December 3, 2024
Change is a Safety Risk

Change is a Safety Risk

So this happened in Victoria recently. Inadequate change management is the cause, they say....

Cindy Tonkin April 3, 2024
Culture Change

Culture Change

Adam Grant interviewed on Eat Sleep Work Repeat (Bruce Daisley) talking about culture change....

Cindy Tonkin March 5, 2024
Test Environment

Test Environment

The Curse of Knowledge suggests that when we know something we assume everyone knows...

Cindy Tonkin December 6, 2023
Storytelling for Bold Change

Storytelling for Bold Change

Recently read this article in Harvard Business Review about storytelling and change. Here are...

Cindy Tonkin November 3, 2023