
Why is it so hard to persuade people with facts?
Invaluable research on Why it is so hard to persuade people with facts. And a...

I can't say no to my colleague
I can't say no. That's what it feels like when a colleague asks for...

Hell Yeah! or no
Since I've started collecting things about how to make a "no" sound more like...

Your Product is Decisions
For many people in the world of non-tangible products (finance, IT, HR) Your Product is...

Planning for non-planners
Tis the season for the planning. Here's a podcast with my friend Ken Burgin...

Influencing people you don't pay
If you're not their boss but you still want them to play along with...

Saying No is a power...
"I think power is having the freedom to say no to something you don't...

Dressing for Success still works
Notching up your dress standards does make a difference: New studies suggest that when...

Making offsites work
Offsites are such an effective way to plan, strategise or solve operational problems. They...

Getting happier
If 40% of your day is driven by habits, then new habits help you...