Cindy Tonkin articles for managers, consultants and leaders. Click on the link below to go to the articles under that heading:
- Getting what you want
- Managing others
- Managing yourself
- Persuading and selling
- Pleasing your boss and your clients
- Status and power (office politics)
- Cindy Tonkin’s Books
- Presentations and meetings
- Change
- Data teams
- Your own consultancy
- Political Acumen
- Useful things
- Neuro-Linguistic Programming (NLP)
- Managing People
- Make No sound like yes
- Smarter data people
- Training
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Status and power
- 7 Truths about dealing with Toxic CEOs published in Human Capital Magazine
- Getting recognised, appreciated and promoted – published in Executive Excellence March 2003
- Leading Well: What you say and what you do matters
- Blog posts on pleasing your boss and clients
Getting what you want
- Motivating yourself when a deal falls through – published in Mortgage Professional Magazine
- Getting recognised, appreciated and promoted – published in Executive Excellence March 2003
- So they say you’re too young! Getting ahead anyway – published in Mortgage Professional Magazine
- Working with your client’s way of thinking to make life easier: Helping your clients make faster decisions
- Getting ahead when they say you’re too old – published in Mortgage Professional Magazine
- Blog posts for get what you want
Managing others
- Leading Well: What you say and what you do matters
- I got empathy – now what?
- Managing Difficult staff.
- Performance Management.
- Giving feedback people hear.
- Presentation and meetings
- Saying what you can’t say – using negative commands.
- Blog posts on managing others
- Look for is the same, and also what’s different
- Managing performance
- Are you wasting your team’s potential
- Change matters
- Keys to understanding people’s behaviour better
- Fit in and Stick out
- Elegant language with NLP
- Excellent questions
- Say good morning (it helps)
- Values are criteria for decision-making
- What are your work values?
- Learning to listen
- Workplace peace
- Writing procedures people use
- Who can connect you?
- Mavens – who do you know who knows?
- You need time
- You’re responsible for your own professional development
- Pacing – the first step in rapport
- People have patterns
- Practical tips for problem solving
- Seven good reasons to document what you do
Managing yourself
- Office politics for geeks
- I’m in overwhelm how to get out
- Get out of work on time! – published in Law Practice Management
- Seven good reasons to document what you do – published in Mortgage Professional Magazine
- Stop procrastinating about procrastinating!
- BPR your life! – making more with less at work – published in Mortgage Professional Magazine
- DIY Good mood
- Shift Perspectives – create workplace peace – published in Mortgage Professional Magazine
- Blog posts on managing yourself
- Look for is the same, and also what’s different
- Change matters
- Get out of the office on time
- Get creative to get ahead
- Deciding quickly
- Making a good mood
- Choose and then accept the consequences of that.
- Manage time using BPR principles
- Your boss cares, OK?
- Decisions
- Make the relationships you need before you need them
- Where does this fit in the bigger picture
- Don’t be a zombie
- Know the rules for corporate politics (so you can stay off the field if you need to).
- Find your allies at work
- Plan your year!
- Keep your own performance file
- Know the big picture of your department
- Is this hill worth dying on?
- Know how you fit in
- Looking for a job
- When the deal falls through
- Working better using NLP
- Practical tips for problem solving
- Get out of overwhelm
- Get around to it: procrastination help
- Self-promotion
- What do you have in common with your client?
- Review your own progress (don’t wait for your boss)
- Say good morning (it helps)
- Seven things your CEO won’t tell you about office politics
- Are you smart enough to read this post?
- They say you’re too old – what to do
- It hurts to listen to bad things – stop whining
- Values are criteria for decision-making
- What are your work values?
- What you wear compared to others is important
- What’s their intention?
- What you take off matters
- What you wear matters
- When matters
- Whose office matters
- Workplace peace
- Writing procedures people use
- Who can connect you?
- Mavens – who do you know who knows?
- You need time
- You’re responsible for your own professional development
Persuading and selling
- Are you smart enough to read this article? Why small talk matters
- Use Hypnotic selling techniques.
- Sell and manage clients using their own decision making strategies
- Help clients decide more quickly
- Leverage the client’s motivation style.
- Read the Introduction to the ability myth (extracted from Consulting Mastery)
- Blog posts on persuading and selling
Pleasing your boss and your clients
- Helping clients deal with change.
- Meeting new clients and dealing with tricky ones: Building rapport with your client.
- When part of you wants to kill the client! – what to do
- Let me give you the big picture – with the i’s dotted and the t’s crossed – Dealing with detail people – published in Executive Excellence September 2004
- The fine art of Saying sorry.
- How to get along with a bad boss, and Bad Bosses: 9 strategies to get you through the day – published in Mortgage Professional Magazine
- Blog posts on pleasing your boss and clients
- That impossible client
- Keys to understanding people’s behaviour better
- Your boss cares, OK?
- Decisions
- Make the relationships you need before you need them
- Get along with a horrible boss
- Get to know the right people
- Where’s your time going?
- Give people feedback people hear
- Managing difficult clients
- Escalate well
- Bad Bosses – 9 strategies to get you through the day
- Tips and tricks on change
- Convincing clients to buy in
- Magic for difficult people
- What’s your status?
- Solving problems
- Know what your customer cares about
- Know your boss’ buttons
- Know your client’s buttons
- Laugh – you’ll feel better and do better
- Look for examples
- Look for patterns
- Office politics for Technical People (Geeks)
- Selling your ideas
- Strategy that makes a difference
- What do you have in common with your client?
- Machiavelli had some good points
- Surviving corporate restructures
- Life is test and learn
Presentations and meetings
- Things great Presenters do (that you may want to copy!)
- Top tips on training room layout
- When you’ve answered their question a hundred times, but they ask it again…What to do
- When their attention wanders in a presentation: getting it back
- Getting more out of your team’s training time
- Blog posts on presentations and meetings
- Solving problems
- Presenting your case
- Set your room up for success
- Effective offsite
- What happens when you say yes to an offsite
- What makes a great offsite facilitator?
- What makes a great presenter?
- Some here, some there: hybrid meetings
- Measuring successful offsite
- Using metaphors in presentations and training
- Offsite agenda template
- More about offsites
- Offsite nightmares – what not to do
- Planning an offsite
- Preparing for a big presentation
- Having presence
Change
Data teams
- Ways to muck up training your data team
- Five problems for data teams
- Fun things based on data client preoccupations
- Four types of team-building (and what works).
- Leverage your technical experts
- That impossible client
- Are you wasting your team’s potential
Your own consultancy
- That impossible client
- Fit in and Stick out
- Plan your year!
- Ten mistakes of novice consultants
- Looking for a job
- What do I charge?
- Working to your strengths
- Don’t quit yet
- That’s my dream job but….
- Get more and better clients
- Motivating clients
- When the deal falls through
- Networking isn’t sleazy
- Pivot to prosper
- What you wear compared to others is important
- What you wear matters
- When matters
- Whose office matters
Political Acumen
- Change matters
- Keys to understanding people’s behaviour better
- Fit in and Stick out
- Your boss cares, OK?
- Decisions
- Make the relationships you need before you need them
- Where does this fit in the bigger picture
- Don’t be a zombie
- Know the rules for corporate politics (so you can stay off the field if you need to).
- Find your allies at work
- Get along with a horrible boss
- Get to know the right people
- Where’s your time going?
- Give people feedback people hear
- Escalate well
- Magic for difficult people
- What’s your status?
- Solving problems
- Keep your own performance file
- Know the big picture of your department
- Is this hill worth dying on?
- Know how you fit in
- Know what your customer cares about
- Know your boss’ buttons
- Know your client’s buttons
- Laugh – you’ll feel better and do better
- Look for examples
- Look for patterns
- Networking isn’t sleazy
- Office politics for Technical People (Geeks)
- Political acumen in business
- What is political acumen
- Seven things your CEO won’t tell you about office politics
Neuro-Linguistic Programming (NLP)
- NLP basic ideas
- Changing yourself with NLP
- Discovering excellent with NLP
- Elegant language with NLP
- Excellent questions
- More fundamental NLP ideas
- Working better using NLP
Planning
Make No sound like yes
Managing people
Smarter data people
- Signs you need smarter data people
- Soft skills for data science
- Are you smart enough to read this post?
Training
Useful things
And Cindy Tonkin’s Books
Click here for a list of Cindy Tonkin’s Books. And click here to buy one.
