Humor, used skillfully, greases the management wheels… it reduces hostility, deflects criticism, relieves tension, improves morale and helps communicate difficult messages… A natural facility with humor… is intertwined with, and appears to be a marker for, a much broader managerial trait: high emotional intelligence.”
Fabio Sala, “Laughing all the Way to the Bank,” Harvard Business Review (September 2003)
study out of harvard on status and humour: people who use humour immediately attract a level of status. But when it’s inappropriate humour, the response is that you lose the appearance of competency.
Successful use of humour you get the double-barrel: you are seen as high status, effective AND competent
Kelly Leonard on his podcast The Second City Works in conversation with Gretchen Rubin.
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