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Smarter change

Managing upwards

Some options for managing your boss Manage Your Boss – 8 ways to “manage up”

In case you were wondering, The Ideal Praise-to-Criticism Ratio is 5 positives for every minus.

As you’re listening to someone talk you’re also predicting when they’ll stop and planning what you’ll say next.

If you want a primer on persuasion, then this is a great gateway introduction: Psychology of Persuasion

Or download the tool I created with a client suffering from the multi-national-with-head-office-in-a-different-time-zone problem (but applies to other upwards managing problems).

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