Analytics in Human Resources functions has its own benefits and drawbacks. This McKinsey take on Why you should apply analytics to your people strategy covers many of them.
Here are some of the important quotes:
For the better part of 60 years some really good psychologists have worked out what is good science is when it comes to people, and we’ve basically ignored it
the best tools [for recruitment] are not being used
We’ve grown five generations of manager who “know it when they see it” and they’re wrong, of course
On the flip side we’ve devalued and eviscerated the HR function
We have to understand the science behind talent
We accept that most performance appraisal ratings are useless, because almost everyone’s a 4 out of 5 . We’re are living in Lake Wobegon.