Psychological safety is a really important element in building resilient teams.
The Two Traits of the best problem-solving teams is well worth some time if you’re managing a team or trying to change a culture.
Here are some quotes:
- Psychological safety is the belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes. It is a dynamic, emergent property of interaction and can be destroyed in an instant with an ill-timed sigh. Without behaviors that create and maintain a level of psychological safety in a group, people do not fully contribute — and when they don’t, the power of cognitive diversity is left unrealized. Furthermore, anxiety rises and defensive behavior prevails.
We choose our behavior. We need to be more curious, inquiring, experimental and nurturing. We need to stop being hierarchical, directive, controlling, and conforming. It is not just the presence of the positive behaviors in the Generative quadrant that count, it is the corresponding absence of the negative behaviors.
young children’s curiosity—in particular their “eagerness to learn new things”—was as good a predictor of their later kindergarten math and reading achievement as were early measures of self-control