Make no sound and feel like a yes
If you're an internal consultant and your work is perceived to be free, you can have major issues with overload. You need to learn how to make no sound like yes…
Get what you want
Get what you want. It isn't as obvious as you think it might be. This podcast from Shane Parrish, interviewing Chris Voss, former FBI Hostage Negotiator will entertain…
Promote yourself
Self-promotion is an essential soft skill. Hiding your light under a bushel may be polite, humility is all well and good, but it doesn't get you the promotion, the…
Introverts
Introverts in a group of clients recently wished to behave more extrovertedly. So I've gathered some resources for introverts on this page for you. Here is some…
Manage time using Business Process Re-engineering (BPR)
Manage time using Business Process Re-engineering (BPR). BPR your life takes the principles of business process re-engineering and applies them to the way you…
Skills Matter
Skills matter: I know that I'm skewed towards the importance of soft skills in the decision sciences. It's important that clients understand the potential of data.…
Mind is flat
Fascinating podcast from Second City Works (Kelly Leonard) and Nicholas Chater, a behavioural scientist, author of the book The Mind is Flat. Nicholas doesn't believe…
Learning-Credibility Tension
New client? You're facing learning-credibility tension. You need to juggle the need to know more about the context with the all-important need to look credible.…
They're not idiots, they're just not you
I'm a fan of using type tools to give teams insight into what often seem like startling facts to them: that behaviours and preferences are kind of predictable…
Office Politics: The other side
We all agree that nasty office politics can be just too hard. Very rarely do we stop and consider the GOOD kind of politics in the office, what Peter Block calls…