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Make no sound and feel like a yes

Make no sound and feel like a yes

If you're an internal consultant and your work is perceived to be free, you can have major issues with overload. You need to learn how to make no sound like yes…

Cindy Tonkin October 22, 2018
Get what you want

Get what you want

Get what you want. It isn't as obvious as you think it might be. This podcast from Shane Parrish, interviewing Chris Voss, former FBI Hostage Negotiator will entertain…

Cindy Tonkin October 10, 2018
Promote yourself

Promote yourself

Self-promotion is an essential soft skill. Hiding your light under a bushel may be polite, humility is all well and good, but it doesn't get you the promotion, the…

Cindy Tonkin September 25, 2018
Introverts

Introverts

Introverts in a group of clients recently wished to behave more extrovertedly. So I've gathered some resources for introverts on this page for you. Here is some…

Cindy Tonkin September 13, 2018
Manage time using Business Process Re-engineering (BPR)

Manage time using Business Process Re-engineering (BPR)

Manage time using Business Process Re-engineering (BPR). BPR your life takes the principles of business process re-engineering and applies them to the way you…

Cindy Tonkin September 6, 2018
Skills Matter

Skills Matter

Skills matter: I know that I'm skewed towards the importance of soft skills in the decision sciences. It's important that clients understand the potential of data.…

Cindy Tonkin August 30, 2018
Mind is flat

Mind is flat

Fascinating podcast from Second City Works (Kelly Leonard) and Nicholas Chater, a behavioural scientist, author of the book The Mind is Flat. Nicholas doesn't believe…

Cindy Tonkin August 18, 2018
Learning-Credibility Tension

Learning-Credibility Tension

New client? You're facing learning-credibility tension. You need to juggle the need to know more about the context with the all-important need to look credible.…

Cindy Tonkin August 18, 2018
They're not idiots, they're just not you

They're not idiots, they're just not you

I'm a fan of using type tools to give teams insight into what often seem like startling facts to them: that behaviours and preferences are kind of predictable…

Cindy Tonkin July 11, 2018
Office Politics: The other side

Office Politics: The other side

We all agree that nasty office politics can be just too hard. Very rarely do we stop and consider the GOOD kind of politics in the office, what Peter Block calls…

Cindy Tonkin July 11, 2018