
Helping clients adjust to change
Brendan’s assignment is to get a factory working again after they slimmed down staff....

Workplace Peace: Shift Perspectives
Workplace peace relies on your ability to shift perspectives. We want peace. You can't...

Ten Techniques to Build Rapport
Go on, you can do it. A really useful Farnam Street summary of a...

6 hostage negotiation techniques that will get you what you want
6 hostage negotiation techniques that will get you what you want. Very useful. The...

It's not just me: Are you doing these five things to get ahead at the office?
I love it when I find people saying what I believe, reading what I’ve...

Selling is Political
Began reading Dan Pink’s To Sell is Human this morning while getting my nails...

When not to use email
A recurring problem with political acumen is that it's the kind of things we...

6 influence principles, animated!
http://www.youtube.com/watch?feature=player_embedded&v=cFdCzN7RYbw 11 minutes of video from the Cialdini influence people, explaining his 6 principles...

Potential or Reality! What’s More Persuasive?
Research says your POTENTIAL attracts more interest than your track record. "if supporting information...

When Less is More – The Presenter’s Paradox
The "and that's not all have some steak knives" approach works sometimes but not...