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Smarter change

Please your boss and your clients


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Make Faster Decisions

Make Faster Decisions

Why do some clients take so long to make decisions? You’ve noticed it. Some...

Cindy Tonkin August 15, 2013
Building rapport – or getting on with the client

Building rapport – or getting on with the client

Building rapport is basically about getting on with the client. It’s one of the...

Cindy Tonkin August 15, 2013
Detail People - love 'em!

Detail People - love 'em!

Detail people: They can drive you crazy, or you can love them. Here’s how...

Cindy Tonkin August 15, 2013
Helping clients adjust to change

Helping clients adjust to change

Brendan’s assignment is to get a factory working again after they slimmed down staff....

Cindy Tonkin August 15, 2013
Sell ideas hypnotically

Sell ideas hypnotically

When you sell ideas with hypnotic language, you have a greater chance of success....

Cindy Tonkin August 15, 2013
Manage difficult clients: reverse psychology

Manage difficult clients: reverse psychology

Manage your difficult clients more easily.If you've ever put 'don't hesitate to call' at...

Cindy Tonkin August 15, 2013
NLP Presuppositions

NLP Presuppositions

NLP Presuppositions are the underlying principles behind how NLPers think. They're not necessarily true,...

Cindy Tonkin August 14, 2013
Handle clients better: when you want to kill them

Handle clients better: when you want to kill them

Handle clients better, and your assignment will go much smoother! Did you notice? It's...

Cindy Tonkin August 14, 2013
Workplace Peace: Shift Perspectives

Workplace Peace: Shift Perspectives

Workplace peace relies on your ability to shift perspectives. We want peace. You can't...

Cindy Tonkin August 13, 2013
Office Politics and ass-kissing

Office Politics and ass-kissing

Take a minute or two to read Eric Barker’s 5 secrets of Office Politics....

Cindy Tonkin July 14, 2013