
Building rapport – or getting on with the client
Building rapport is basically about getting on with the client. It’s one of the...

Detail People - love 'em!
Detail people: They can drive you crazy, or you can love them. Here’s how...

Helping clients adjust to change
Brendan’s assignment is to get a factory working again after they slimmed down staff....

Sell ideas hypnotically
When you sell ideas with hypnotic language, you have a greater chance of success....

Manage difficult clients: reverse psychology
Manage your difficult clients more easily.If you've ever put 'don't hesitate to call' at...

NLP Presuppositions
NLP Presuppositions are the underlying principles behind how NLPers think. They're not necessarily true,...

Handle clients better: when you want to kill them
Handle clients better, and your assignment will go much smoother! Did you notice? It's...

Workplace Peace: Shift Perspectives
Workplace peace relies on your ability to shift perspectives. We want peace. You can't...

Office Politics and ass-kissing
Take a minute or two to read Eric Barker’s 5 secrets of Office Politics....

6 Ways To Talk Like a Leader
6 Ways To Talk Like a Leader outlines these ideas: Understand that leadership talk...