I can't say no to my colleague
I can't say no. That's what it feels like when a colleague asks for...
Hell Yeah! or no
Since I've started collecting things about how to make a "no" sound more like...
Your Product is Decisions
For many people in the world of non-tangible products (finance, IT, HR) Your Product is...
Planning for non-planners
Tis the season for the planning. Here's a podcast with my friend Ken Burgin...
Influencing people you don't pay
If you're not their boss but you still want them to play along with...
Saying No is a power...
"I think power is having the freedom to say no to something you don't...
Dressing for Success still works
Notching up your dress standards does make a difference: New studies suggest that when...
Making offsites work
Offsites are such an effective way to plan, strategise or solve operational problems. They...
Getting happier
If 40% of your day is driven by habits, then new habits help you...
Magic with difficult people
If you've ever received an email or a call from a cranky person, then...