Mean Professor Tells Student to “get your sh*t together”
This example from the University systems (possibly an urban legend) makes many of us...
Pre-mortems - better strategy and planning!
Got a group who don't like to think strategically, but prefer to stay "in...
Use the "I" word on purpose!
Researchers found that the higher the person's perceived power, the less he or she...
Why Clever and Lazy People Make Great Leaders
Why Clever and Lazy People Make Great Leaders outlines 4 types of leaders. I drew...
Convince clients to buy and buy in
So, now you’re waiting for the client to decide. Sometimes, waiting for the decision...
Make Faster Decisions
Why do some clients take so long to make decisions? You’ve noticed it. Some...
Building rapport – or getting on with the client
Building rapport is basically about getting on with the client. It’s one of the...
Helping clients adjust to change
Brendan’s assignment is to get a factory working again after they slimmed down staff....
Sell ideas hypnotically
When you sell ideas with hypnotic language, you have a greater chance of success....
Managing difficult staff with empathy
When managing difficult staff, empathy isn't enough! She’s going through tough times. You empathise....