Find your boss' number
Your boss has a button. Find out what it is. One of the easiest...
Escalate Well
In many offices, being politically astute means knowing when and what to escalate to...
Know what your customer cares about
Getting ahead and building your reputation is hard if you give your customers marshmallows...
You don't have to play, but you need to know the rules if you want to stay off the field!
You don't have to love office politics. You don't have to play office politics....
How To Read People Like Sherlock Holmes
Want to read people better? Read this article on Reading people like Sherlock Holmes does....
Legalese and contracts you can understand
When we draft terms and conditions for client assignments it's good to take into...
Decide quickly!
You want them to decide quickly. Why do some clients take so long to...
Five Faux Pas That Will Kill Your Client Relationships
We all rely on clients for our living. Are you slowly sabotaging those relationships?...
The frame matters
https://youtu.be/ywWUDgHdoSk When Santa asks a kid "What do you want for Christmas" they choose the...
Cindy Tonkin articles
Cindy Tonkin articles for managers, consultants and leaders. Click on the link below to...