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Smarter change

Please your boss and your clients


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Tree and Leaf Decisions

Tree and Leaf Decisions

There is a useful metaphor for decision-making and delegation of authority using a tree....

Cindy Tonkin February 4, 2023
Learning Styles

Learning Styles

Want to train and present more effectively? If you're teaching and no one is...

Cindy Tonkin December 20, 2022
Leaders matter

Leaders matter

Eisenhower said Leadership is the art of getting someone else to do something you...

Cindy Tonkin October 29, 2022
Don't be boring

Don't be boring

Great video on how not to be boring in conversation. https://www.youtube.com/watch?v=yifQZm602IY

Cindy Tonkin October 29, 2022
Design Thinking primer

Design Thinking primer

Here's a very useful design thinking primer in case you need one.

Cindy Tonkin October 16, 2022
Ask for a raise

Ask for a raise

​ This podcast interviewing Tessa West, who wrote a book entitled Jerks at Work...

Cindy Tonkin August 7, 2022
Power from Pfeffer

Power from Pfeffer

I read Jeffrey Pfeffer's book Power: why some people have it and others don't...

Cindy Tonkin July 25, 2022
Inform, influence or what?

Inform, influence or what?

Love this on when to influence and when to inform

Cindy Tonkin May 20, 2022
Trust, Power, Respect

Trust, Power, Respect

I picked up some gems from this Farnam Street podcast where Shane Parrish interviews...

Cindy Tonkin March 20, 2022
Make "no" sound like yes - some ideas

Make "no" sound like yes - some ideas

Here's a new resource in pdf I just developed which is all about how...

Cindy Tonkin February 3, 2022