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Writing better

Writing better

If you spend more than half of your day processing emails from customers, you’re…

Cindy Tonkin August 18, 2018
Learning-Credibility Tension

Learning-Credibility Tension

New client? You’re facing learning-credibility tension. You need to juggle the need to know…

Cindy Tonkin August 18, 2018
They're not idiots, they're just not you

They're not idiots, they're just not you

I’m a fan of using type tools to give teams insight into what often…

Cindy Tonkin July 11, 2018
Job interview or audition?

Job interview or audition?

Are you going to a job interview, or are you auditioning for the job?…

Cindy Tonkin July 11, 2018
Office Politics: The other side

Office Politics: The other side

We all agree that nasty office politics can be just too hard. Very rarely…

Cindy Tonkin July 11, 2018
Psychological Safety

Psychological Safety

Psychological safety builds resilient teams. The Two Traits of the best problem-solving teams is…

Cindy Tonkin June 14, 2018
Asking great questions: some notes

Asking great questions: some notes

I’m updating my Asking Great Questions / Excellent questions program. Here are some key…

Cindy Tonkin May 21, 2018
Procrastination Is Literally Killing You

Procrastination Is Literally Killing You

If you tend to put it off, consider your health. “chronic procrastinators avoid taking…

Cindy Tonkin April 19, 2018
A feedback option that works

A feedback option that works

You want to get feedback so you can improve. But it’s hard to take…

Cindy Tonkin April 17, 2018
Four things your boss will never tell you about getting a raise

Four things your boss will never tell you about getting a raise

Four things your boss will never tell you about getting a raise or promotion gives…

Cindy Tonkin April 2, 2018