Please your boss and your clients Archives - Page 4 of 28

Fred is one of those "lucky" consultants who makes sustainable workplace change. Part of...

Mis-aligned context is responsible for a lot of miscommunication. Shreyas Doshi coming from tech...

This morning I listened to a few interesting podcasts from Freakonomics. The one on...

I've been running a Basecamp Leadership workshop for the human enterprise for a while...

So clients need to like us. Here are some things that don't work so...

Here's an invaluable set of models to explain change.

I'm a real fan of typologies to understand better how we all think. Here's...

So avoiding arguments. I already have 2 tips from my experience in improvisation: agree...

This interesting article takes a look at the language we use when serving customers....

There is a useful metaphor for decision-making and delegation of authority using a tree....