To like or not to like
So clients need to like us. Here are some things that don't work so...
Does training have an impact?
Great model (the Kirkpatrick model) which leads me to ask this question. Does training...
Women have to interrupt
This interesting research done in escape room interactions shows that women don't always get...
Comedy and wisdom
I'm an improviser and I'm always interested in the intersection of comedy and life...
Adam Brene Simon
Listened to this podcast twice, that's how much useful stuff is in there. It's...
Concrete language
This interesting article takes a look at the language we use when serving customers....
Argument
This interview with Mehdi Hasan has some gems about influencing and arguing
Learning Styles
Want to train and present more effectively? If you're teaching and no one is...
Scavenger Hunt
Offsites and away days are even more fun when you give people a cool...
What people don't understand
Here is a fabulous offsite activity for a team to do. What do people...