Ongoing quest to find out what people mean by Change Management has unearthed this gem from Isabella Sumagaysay at Rethink Recruitment. As an aside I’ve never worked for or with them, but i got onto their update email for change managers, and she sends out useful things a few times a month.
This table is the coolest thing
| Organisational Change Management | Process Change Management | Cultural Change Management | Technology Change Management | Regulatory Change Management |
| Leadership alignment | Lean Six Sigma | Leadership Development programs | Data governance | Audit and compliance monitoring |
| Communication strategy | Standard operating procedures (SOPs) | Employee Wellness Initiatives | User acceptance testing (UAT) | Regulatory Reporting |
| Corporate restructuring | Change control processes | Recognition and Rewards programs | Software configuration management | Ethics and compliance training |
| Mergers and Acquisitions | Business continuity planning | Team building activities | Legacy system decommissioning | Risk mitigation strategies |
| Business Process Reengineering (BPR) | Values and beliefs alignment | System implementation | Compliance updates | |
| Workflow optimisation | Diversity and Inclusion initiatives | Software upgrades | Policy and procedure changes | |
| Digital adoption | Employee engagement programs | IT infrastructure changes | Legal and regulatory requirements | |
| Quality Management / Continuous Improvement | Change Leadership development | Data migration | Risk Management |
Or in dot point form:
Types of Change Management
Organisational Change Management
- Leadership alignment
- Communication strategy
- Corporate restructuring
- Mergers and Acquisitions
Process Change Management
- Lean Six Sigma
- Standard operating procedures (SOPs)
- Change control processes
- Business continuity planning
- Business Process Reengineering (BPR)
- Workflow optimisation
- Digital adoption
- Quality Management / Continuous Improvement
Cultural Change Management
- Leadership Development programs
- Employee Wellness Initiatives
- Recognition and Rewards programs
- Team building activities
- Values and beliefs alignment
- Diversity and Inclusion initiatives
- Employee engagement programs
- Change Leadership development
Technology Change Management
- Data governance
- User acceptance testing (UAT)
- Software configuration management
- Legacy system decommissioning
- System implementation
- Software upgrades
- IT infrastructure changes
- Data migration
Regulatory Change Management
- Audit and compliance monitoring
- Regulatory Reporting
- Ethics and compliance training
- Risk mitigation strategies
- Compliance updates
- Policy and procedure changes
- Legal and regulatory requirements
- Risk Management
Here’s where I sit in all of that. It’s almost easier to say what I don’t do than what I do actually do, but here goes.
Cindy Tonkin’s skills in Organisational Change Management
- Leadership alignment
- Communication strategy
- Corporate restructuring
Cindy Tonkin’s skills in Process Change Management
- Standard operating procedures (SOPs)
- Business Process Reengineering (BPR)
- Workflow optimisation
- Digital adoption
- Quality Management / Continuous Improvement
Cindy Tonkin’s skills in Cultural Change Management
- Leadership Development programs
- Team building activities
- Values and beliefs alignment
- Employee engagement programs
- Change Leadership development
Cindy Tonkin’s skills in Technology Change Management
- User acceptance testing
- System implementation
- Software upgrades
- IT infrastructure changes
- Data migration
Cindy Tonkin’s skills in Regulatory Change Management
- Policy and procedure changes
- Legal and regulatory requirements
In a graphic it looks like this:
So my specialty is getting people to adapt to and adopt new behaviours, be that around software or process or leadership.
