Writing better
If you spend more than half of your day processing emails from customers, you’re...
Humanising the workplace
How do we make the workplace more human? It’s not always announced in the...
Learning-Credibility Tension
New client? You’re facing learning-credibility tension. You need to juggle the need to know...
From Career Coaches, Unfiltered Feedback
Coach feedback is essential to success. Here’s the New York Times’ quick take on...
Leaders come in early as a coach, not late as a judge
The most effective leaders set review dates not just due dates. This allows them...
Recruiting
Recruiting? Looking for a job? If you’re looking for a job Here are some...
They're not idiots, they're just not you
I’m a fan of using type tools to give teams insight into what often...
Better questions: get them to tell you what they don't want to
Here’s a great way to get people to tell you what they don’t want...
Dealing with anxiety and overwhelm
This song reduces anxiety significantly. I’m listening to the music now, I hate it, but...
Job interview or audition?
Are you going to a job interview, or are you auditioning for the job?...