Writing procedures that last
Notes from a recent job where I was updating Standard Operating Procedures for a...
Overconfidence
This Adam Grant podcast Explaining the Dunning-Kruger effect and overcoming overconfidence with David Dunning...
Ways of working
Love these graphic interpretations of ideas like Psychological safety, feedback, conflict and failure. And...
Sorry happens
I've posted before about how to apologise, this podcast, Episode 214 of No Stupid...
Types of Change Management
Ongoing quest to find out what people mean by Change Management has unearthed this...
Pivot to Prosper Webinar
Click here to download Thanks for participating in my presentation for the Institute of...
Attention
So one of my recent conundrums has been why people don't read their emails....
Culture Change
Adam Grant interviewed on Eat Sleep Work Repeat (Bruce Daisley) talking about culture change....
EQ as Corporate Control?
This podcast from Adam Grant with Merve Emre offers a different take on emotional...
Test Environment
The Curse of Knowledge suggests that when we know something we assume everyone knows...