Convince clients to buy and buy in
So, now you’re waiting for the client to decide. Sometimes, waiting for the decision...
Make Faster Decisions
Why do some clients take so long to make decisions? You’ve noticed it. Some...
Building rapport – or getting on with the client
Building rapport is basically about getting on with the client. It’s one of the...
Helping clients adjust to change
Brendan’s assignment is to get a factory working again after they slimmed down staff....
Sell ideas hypnotically
When you sell ideas with hypnotic language, you have a greater chance of success....
Managing difficult staff with empathy
When managing difficult staff, empathy isn't enough! She’s going through tough times. You empathise....
Handle clients better: when you want to kill them
Handle clients better, and your assignment will go much smoother! Did you notice? It's...
Workplace Peace: Shift Perspectives
Workplace peace relies on your ability to shift perspectives. We want peace. You can't...
70:20:10 learning strategy needs you to understand politics!
Politics and learning influence each other. Charles Jenning’s comments in the video below that “managing”...
Pluralistic Ignorance
Pluralistic ignorance: Sometimes you know the answer, but you don’t want to say it...