Why do you work?
Interesting typology from Bain and Co about the 6 types of worker. Which one...
Fingerprint for Success
I'm a real fan of typologies to understand better how we all think. Here's...
Traits beyond fates
if we think of our personality as traits beyond fates Brian little Then we...
Appreciate, evaluate and advise: which one are you doing?
Roger Fisher of Getting to Yes fame on has a book called Getting things...
Concrete language
This interesting article takes a look at the language we use when serving customers....
Tree and Leaf Decisions
There is a useful metaphor for decision-making and delegation of authority using a tree....
Cognitive biases
I always think I will need a beautifully curated list like this one which lists 50...
Inform, influence or what?
Love this on when to influence and when to inform
Trust, Power, Respect
I picked up some gems from this Farnam Street podcast where Shane Parrish interviews...
R types of people
You know that I love to find types of people, so I can better understand...