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Smarter change

Persuade and sell


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Writing procedures people use

Writing procedures people use

Fred is one of those "lucky" consultants who makes sustainable workplace change.  Part of...

Automation Agency Concierge October 13, 2023
Link it to purpose and people will do more

Link it to purpose and people will do more

This research from Adam Grant on fundraising shows how much more effective it can...

Cindy Tonkin October 11, 2023
How minds change - a primer

How minds change - a primer

I've been working through the podcast You are Not So Smart by David McRaney....

Cindy Tonkin October 10, 2023
My week in podcasts

My week in podcasts

Fabulous bureaucracy hacking - Marina Nitze has so many smart clever ways to circumvent...

Cindy Tonkin September 14, 2023
Appreciating people

Appreciating people

I've been running a Basecamp Leadership workshop for the human enterprise for a while...

Cindy Tonkin September 4, 2023
To like or not to like

To like or not to like

So clients need to like us. Here are some things that don't work so...

Cindy Tonkin August 31, 2023
Women have to interrupt

Women have to interrupt

This interesting research done in escape room interactions shows that women don't always get...

Cindy Tonkin August 31, 2023
Change Management Models

Change Management Models

Here's an invaluable set of models to explain change.

Cindy Tonkin August 31, 2023
Comedy and wisdom

Comedy and wisdom

I'm an improviser and I'm always interested in the intersection of comedy and life...

Cindy Tonkin August 18, 2023
Adam Brene Simon

Adam Brene Simon

Listened to this podcast twice, that's how much useful stuff is in there. It's...

Cindy Tonkin August 17, 2023