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Smarter change

Persuade and sell


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Asking questions - the meta model

Asking questions - the meta model

This is a model created by John Grinder and Richard Bandler in the 1980s....

Cindy Tonkin — April 9, 2025
SCARF - Keep people in a resourceful place

SCARF - Keep people in a resourceful place

The SCARF model is from David Rock's work in Neuro-Leadership. It says when these...

Cindy Tonkin — April 9, 2025
Listening better

Listening better

Some excellent tips on listening - what to do when someone is boring, how...

Cindy Tonkin — March 31, 2025
Overconfidence

Overconfidence

This Adam Grant podcast Explaining the Dunning-Kruger effect and overcoming overconfidence with David Dunning...

Cindy Tonkin — March 26, 2025
Changing thoughts

Changing thoughts

I've been accumulating little tips and tricks about how I make change happen in...

Cindy Tonkin — March 24, 2025
Metaprograms

Metaprograms

You know what, there are always 2 types of people. Which type are you?...

Cindy Tonkin — March 24, 2025
Questions for Feedback

Questions for Feedback

Getting performance feedback is difficult in a number of different ways. If you ask...

Cindy Tonkin — March 13, 2024
Emotions are not built-in, we build them

Emotions are not built-in, we build them

https://www.ted.com/talks/lisa_feldman_barrett_you_aren_t_at_the_mercy_of_your_emotions_your_brain_creates_them?utm_source=newsletter_weekly_2018-01-06&utm_campaign=newsletter_weekly&utm_medium=email&utm_content=talk_of_the_week_image Lisa Feldman Barrett's talk on emotions is well worth your time (even more...

Cindy Tonkin — January 22, 2024
Improv in Business

Improv in Business

Fabulous intro to using improvisation in Business from Second City. I have listened to...

Cindy Tonkin — November 14, 2023
Storytelling for Bold Change

Storytelling for Bold Change

Recently read this article in Harvard Business Review about storytelling and change. Here are...

Cindy Tonkin — November 3, 2023