Listening better
Some excellent tips on listening - what to do when someone is boring, how...
Overconfidence
This Adam Grant podcast Explaining the Dunning-Kruger effect and overcoming overconfidence with David Dunning...
Changing thoughts
I've been accumulating little tips and tricks about how I make change happen in...
Metaprograms
You know what, there are always 2 types of people. Which type are you?...
Questions for Feedback
Getting performance feedback is difficult in a number of different ways. If you ask...
Emotions are not built-in, we build them
https://www.ted.com/talks/lisa_feldman_barrett_you_aren_t_at_the_mercy_of_your_emotions_your_brain_creates_them?utm_source=newsletter_weekly_2018-01-06&utm_campaign=newsletter_weekly&utm_medium=email&utm_content=talk_of_the_week_image Lisa Feldman Barrett's talk on emotions is well worth your time (even more...
Improv in Business
Fabulous intro to using improvisation in Business from Second City. I have listened to...
Storytelling for Bold Change
Recently read this article in Harvard Business Review about storytelling and change. Here are...
Emails: be quick
This article confirms what we already know: people are more likely to read and...
Writing procedures people use
Fred is one of those "lucky" consultants who makes sustainable workplace change. Part of...