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Smarter change

Please your boss and your clients


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Know the big picture in your department

Know the big picture in your department

If your boss and their boss have a vision that’s written down, get a...

Cindy Tonkin December 8, 2015
Know your client’s buttons

Know your client’s buttons

Once you have a working hypothesis for who your boss is, go across the...

Cindy Tonkin December 5, 2015
Know how you fit in

Know how you fit in

You need a 30 second speech about where you fit in. By who you...

Cindy Tonkin December 3, 2015
Your boss cares, OK

Your boss cares, OK

"My boss doesn’t care about me" is one of the biggest cop outs in the...

Cindy Tonkin December 2, 2015
What’s their intention?

What’s their intention?

Most important people are busy – don’t imagine malign intention when incompetence will explain...

Cindy Tonkin December 1, 2015
Add a little laughter in the workplace to see big results

Add a little laughter in the workplace to see big results

Improvisational training in your workplace is an innovative method to boost employee confidence. So...

Cindy Tonkin October 31, 2015
What you take off matters

What you take off matters

What clothing you take off during the day, in meetings, while presenting, while working...

Cindy Tonkin October 28, 2015
Consciously assess your status relationships

Consciously assess your status relationships

Neurological research tells us that one of the first things we assess when entering...

Cindy Tonkin October 27, 2015
What others are wearing matters

What others are wearing matters

It’s not all about you. There is a consulting adage that you should dress...

Cindy Tonkin October 27, 2015
Managing anger the smart way

Managing anger the smart way

We all get angry. (I get angry all the time). And I know it...

Cindy Tonkin October 11, 2015