Saying no Nicely: Managing Expectations for Internal Consultants
Internal Consultants have a difficult time of it: internal customers can perceive them as...
Low-Cost Ways To Show Employees They're Highly Valued
A useful list of Low-Cost Ways To Show Employees They're Highly Valued . For more...
Attracting clients with kindness
It’s not for everyone, but I was enchanted by the Pink Elephant Academy for...
What does strategy mean?
Words are imprecise. Frances told her boss I want to work on more "strategic"...
Maximum ROI From Saying "Thanks"
Research on acknowledging (vs ignoring) people's work tells us it's important to say thanks,...
Status and language
The words you write betray (predict?) who you are status-wise... also your academic success, and whether...
Praise them for their effort!
If you're raising kids, then you may be surprised to discover that praise for intelligence can...
What Makes Top Performers Better?
If you're excellent at what you do, then coaching may make you better. But coaching...
Can heroes be created?
Now this is an interesting project: Zimbardo and his colleagues have created the Heroic...
What it feels like sometimes when the client doesn't have budget...
Check out this video of vendor/client relationships in real world situations.made me chuckle! https://youtu.be/R2a8TRSgzZY