Why clients don't remember what has changed
An interesting take on why clients don't always remember that changes have been made: Storytelling...
Creating a Sense of Power
Being powerful is important, and knowing how to become more powerful in your presence...
The Power Dynamics Behind The Phrase "My Boss Is Such An A--hole!"
The Power Dynamics Behind The Phrase "My Boss Is Such An A--hole!" | Fast...
How To Be a Class Act When Saying No to Clients
I run corporate training for internal consultants on saying no and making it sound...
Soft Skills for Technical Professionals
Data is the new black. Analytics is the future. Research shows us that those with...
Why Being A Meaner Boss Will Help Your Company
The biggest cause for people leaving work is because they hate their boss. But...
Links for Internal Consulting
Here are some links for Internal Consultants:Articles on: managing yourself more effectivelydealing more effectively with...
Saying no Nicely: Managing Expectations for Internal Consultants
Internal Consultants have a difficult time of it: internal customers can perceive them as...
Low-Cost Ways To Show Employees They're Highly Valued
A useful list of Low-Cost Ways To Show Employees They're Highly Valued . For more...
Attracting clients with kindness
It’s not for everyone, but I was enchanted by the Pink Elephant Academy for...