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Smarter change

Please your boss and your clients


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No more geeks...let's speak people

No more geeks...let's speak people

I'm not surprised but apparently Sydney's Daily Telegraph thinks it's news: "the days of...

Cindy Tonkin November 21, 2012
Graphic Designer Clients From Hell

Graphic Designer Clients From Hell

I thank the heavens that I am not a graphic designer: These posters poke fun...

Cindy Tonkin November 13, 2012
Why clients don't remember what has changed

Why clients don't remember what has changed

An interesting take on why clients don't always remember that changes have been made: Storytelling...

Cindy Tonkin November 8, 2012
Creating a Sense of Power

Creating a Sense of Power

Being powerful is important, and knowing how to become more powerful in your presence...

Cindy Tonkin August 22, 2012
The Power Dynamics Behind The Phrase "My Boss Is Such An A--hole!"

The Power Dynamics Behind The Phrase "My Boss Is Such An A--hole!"

The Power Dynamics Behind The Phrase "My Boss Is Such An A--hole!" | Fast...

Cindy Tonkin August 16, 2012
How To Be a Class Act When Saying No to Clients

How To Be a Class Act When Saying No to Clients

I run corporate training for internal consultants on saying no and making it sound...

Cindy Tonkin August 8, 2012
Soft Skills for Technical Professionals

Soft Skills for Technical Professionals

Data is the new black. Analytics is the future. Research shows us that those with...

Cindy Tonkin May 2, 2012
Why Being A Meaner Boss Will Help Your Company

Why Being A Meaner Boss Will Help Your Company

The biggest cause for people leaving work is because they hate their boss. But...

Cindy Tonkin April 14, 2012
Links for Internal Consulting

Links for Internal Consulting

Here are some links for Internal Consultants:Articles on: managing yourself more effectivelydealing more effectively with...

Cindy Tonkin April 4, 2012
Saying no Nicely: Managing Expectations for Internal Consultants

Saying no Nicely: Managing Expectations for Internal Consultants

Internal Consultants have a difficult time of it: internal customers can perceive them as...

Cindy Tonkin March 28, 2012