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Smarter change

Building relationships is a vital skill for consultants, both internal and external.

Here are some ideas that will keep you thinking.

  • The 6 Golden Rules For Turning Consulting Relationships Into Breakthroughs outlines for the client and for the consultant what must happen in order for innovation to happen
  • Then on a different note, here are some keys to building a strong personal relationship – which generalises quite comfortably to client relationships (are you making “bids” that are not being received well by clients?)
  • Which then twins nicely with the Trusted Advisor, the basic premise of which is that we need to treat our clients like we would someone we were courting: send them gifts for no reason, call them just to say hi, remember their birthdays, anniversaries and special events…

Other blog posts on relationship building :

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