
24/7 working no go
Boston Consulting Groups made the news by encouraging their consultants to stop working 24-hour...

Offsite business planning days
So big organisations have regular "offsite" planning days (I know, not just because a...

Five Faux Pas That Will Kill Your Client Relationships
We all rely on clients for our living. Are you slowly sabotaging those relationships?...

Persuade with words: proposals, web pages, introductions
If you think your proposals could be more persuasive, then here is some very...

Do I make the first offer?
According to research from the marvelous Influence at Work people you should make the...

The frame matters
https://youtu.be/ywWUDgHdoSk When Santa asks a kid "What do you want for Christmas" they choose the...

Creative insight needs pauses
Creative insight needs pauses. The Key To Creative Insight Can Be Simpler Than You...

Get people to do what you want: implied causatives
To get people to do what you want, you can use pacing and leading....

Cindy Tonkin articles
Cindy Tonkin articles for managers, consultants and leaders. Click on the link below to...

Multiple goal setting
Multiple goal setting can be tricky. We have so many priorities. From the Cialdini...