Building rapport – or getting on with the client
Building rapport is basically about getting on with the client. It’s one of the...
Detail People - love 'em!
Detail people: They can drive you crazy, or you can love them. Here’s how...
Helping clients adjust to change
Brendan’s assignment is to get a factory working again after they slimmed down staff....
Sell ideas hypnotically
When you sell ideas with hypnotic language, you have a greater chance of success....
Manage difficult clients: reverse psychology
Anna used this technique to get her annoying colleague to resign. People had been...
Changing habits
Michael Bungay Stanier distills changing habits into a 3 minute video. What a treat....
Say Sorry to get on better with clients
Say sorry. It can be tricky. There are plenty of ways not to say...
Productivity Tips: Work from somewhere else
A few months ago I linked to an article on taking a day trip...
How do I get into consulting?
Jaymin says: I am a final year undergraduate in a prestigious college in India....
Problem-solving meetings
Recently I worked with a group of technical geniuses at a software house. Turns...