Superstars and Rockstars
Rockstars are happy to stay where they are. Superstars want to skyrocket up the...
Fingerprint for Success
I'm a real fan of typologies to understand better how we all think. Here's...
Traits beyond fates
if we think of our personality as traits beyond fates Brian little Then we...
Appreciate, evaluate and advise: which one are you doing?
Roger Fisher of Getting to Yes fame on has a book called Getting things...
Collaboration and Trust
This Psychological Tweet-a-thon podcast from the You are Not So Smart podcast is ten...
Comforting and Core Motives
Some highly practical advice here on how to give high quality comfort. The Cliff...
Avoiding Arguments
So avoiding arguments. I already have 2 tips from my experience in improvisation: agree...
Concrete language
This interesting article takes a look at the language we use when serving customers....
Tree and Leaf Decisions
There is a useful metaphor for decision-making and delegation of authority using a tree....
Learning Styles
Want to train and present more effectively? If you're teaching and no one is...