Scroll to top
Smarter change

Please your boss and your clients


Tag

Unwritten Rules of Management

Unwritten Rules of Management

The Unwritten Rules of Management outlines some excellent political premises. For example: 16. Don’t overlook...

Cindy Tonkin June 15, 2013
Increase your confidence without too much fuss

Increase your confidence without too much fuss

I watched this excellent video from Michael Bungay Stanier yesterday about building rock solid habits....

Cindy Tonkin May 15, 2013
Give the client some distance...

Give the client some distance...

Let’s say your client has a complex problem to solve. A recruitment problem, a new...

Cindy Tonkin May 14, 2013
Do Nice Guys really finish last?

Do Nice Guys really finish last?

Givers end up last. And first. Read the wonderful summary of the "nice guys...

Cindy Tonkin May 14, 2013
Pluralistic Ignorance

Pluralistic Ignorance

Pluralistic ignorance: Sometimes you know the answer, but you don’t want to say it...

Cindy Tonkin May 14, 2013
What you want to say to your clients sometimes... Stop it!

What you want to say to your clients sometimes... Stop it!

Sometimes your clients just behaviour badly. You just want to say “Stop it”!. Watch...

Cindy Tonkin April 25, 2013
Great questions to ask someone you just met

Great questions to ask someone you just met

Here are some excellent questions to ask people you’ve just met. I found the...

Cindy Tonkin April 11, 2013
Say Sorry to get on better with clients

Say Sorry to get on better with clients

Say sorry. It can be tricky. There are plenty of ways not to say...

Cindy Tonkin April 9, 2013
This would make a great flatter-your-boss gift!

This would make a great flatter-your-boss gift!

If by chance you wanted to flatter and please someone (say your boss) then...

Cindy Tonkin April 6, 2013
Balancing Swagger and Substance

Balancing Swagger and Substance

Seth Godin, one of my favourite marketers and bloggers published this post today: on Swagger....

Cindy Tonkin March 24, 2013