How To Be a Class Act When Saying No to Clients
I run corporate training for internal consultants on saying no and making it sound...
Soft Skills for Technical Professionals
Data is the new black. Analytics is the future. Research shows us that those with...
Why Being A Meaner Boss Will Help Your Company
The biggest cause for people leaving work is because they hate their boss. But...
Links for Internal Consulting
Here are some links for Internal Consultants:Articles on: managing yourself more effectivelydealing more effectively with...
Saying no Nicely: Managing Expectations for Internal Consultants
Internal Consultants have a difficult time of it: internal customers can perceive them as...
Low-Cost Ways To Show Employees They're Highly Valued
A useful list of Low-Cost Ways To Show Employees They're Highly Valued . For more...
Attracting clients with kindness
It’s not for everyone, but I was enchanted by the Pink Elephant Academy for...
What does strategy mean?
Words are imprecise. Frances told her boss I want to work on more "strategic"...
Maximum ROI From Saying "Thanks"
Research on acknowledging (vs ignoring) people's work tells us it's important to say thanks,...
Status and language
The words you write betray (predict?) who you are status-wise... also your academic success, and whether...